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Unable to sign out

#1 User is offline   johnjohn Icon

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Posted 28 April 2012 - 21:12 PM

When I tried to sign out this evening a warning text came up about 'guncompress0'?
When I signed on earlier this evening the normal format had changed from vertical to horizontal boxes??....is something 'funny' going on....an unable to sign out :shock:
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#2 User is offline   Shoreham1 Icon

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Posted 29 April 2012 - 01:34 AM

Hi johnjohn,

Apologies, we're running an upgrade on the forum/login software and we've hit a snag. Normal service will be resumed as soon as possible.

Regards,

Pete
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#3 User is offline   bbpixel Icon

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Posted 29 April 2012 - 04:49 AM

We've just fixed sign out issue.

I'm sorry for this inconvenience.
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#4 User is offline   johnjohn Icon

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Posted 29 April 2012 - 07:40 AM

View PostShoreham1, on 29 April 2012 - 02:34 AM, said:

Hi johnjohn,

Apologies, we're running an upgrade on the forum/login software and we've hit a snag. Normal service will be resumed as soon as possible.

Regards,

Pete

Thanks....phew!....I thought I might have caught a nasty virus!
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#5 User is offline   PaulOckenden Icon

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Posted 29 April 2012 - 08:51 AM

I only ever sign out if I'm using a public computer. On my own machines, if I don't sign out, I don't have to sign back in next time I return.

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#6 User is offline   richard Icon

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Posted 29 April 2012 - 10:16 AM

I ran CCleaner as I always do on a Saturday evening on the notebook downstairs and of course it auto signs out of SBS. This morning maybe after Pete's upgrade? I can't sign in on the notebook.

Does the same on the desk top when I run the registry cleaner but that was still signed in and is OK but dare I run CCleaner on it or sign out?

Pete?
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#7 User is offline   Shoreham1 Icon

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Posted 29 April 2012 - 10:35 AM

Hi Richard,

Are you getting any errors on your Notebook when you try to login or is it simply "access denied". Please let me know.

I would run CCLeaner on your desktop and if you have problems accessing SBS afterwards, then mail me directly via admin@shorehambysea.com and I'll reset your account.

Apologies for any inconvenience.

Cheers,

Pete


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#8 User is offline   richard Icon

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Posted 29 April 2012 - 10:42 AM

View PostShoreham1, on 29 April 2012 - 10:35 AM, said:

Hi Richard,

Are you getting any errors on your Notebook when you try to login or is it simply "access denied". Please let me know.

I would run CCLeaner on your desktop and if you have problems accessing SBS afterwards, then mail me directly via admin@shorehambysea.com and I'll reset your account.

Apologies for any inconvenience.

Cheers,

Pete
thanks Pete. I'll run it now and see what gives.
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#9 User is offline   richard Icon

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Posted 29 April 2012 - 10:51 AM

Yep CCleaner auto signed SBS out on the desktop but I was as you can see able to sign in again. The symptoms on the notebook are the 'little pointing hand' appears when hovering over 'sign in' but is effectively inoperative. ie nothing happens. Not even 'access denied.' Just nothing. I'll have another go later on the notebook and see what happens! Must get it fixed before holidays!
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#10 User is offline   Shoreham1 Icon

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Posted 29 April 2012 - 11:29 AM

OK, at least its not an account issue then :-) What browser are you using on your NoteBook ? There may be a JS conflict caused by the recent upgrade. Let me know & I'll see what I can do.....
Cheers,
Pete


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#11 User is offline   richard Icon

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Posted 29 April 2012 - 14:31 PM

View PostShoreham1, on 29 April 2012 - 11:29 AM, said:

OK, at least its not an account issue then :-) What browser are you using on your NoteBook ? There may be a JS conflict caused by the recent upgrade. Let me know & I'll see what I can do.....
Cheers,
Pete

I've replied on admin@shoreham.com
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#12 User is offline   richard Icon

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Posted 30 April 2012 - 10:31 AM

Still can't sign in on the Notebook. Any clues why the button is dead?
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#13 User is offline   Shoreham1 Icon

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Posted 30 April 2012 - 11:57 AM

Richard - just checking your IP address with the host. Will let you know asap.
Cheers,
Pete
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